Integrations
Your customer data, where it already lives.
Svarg connects to the tools your team already runs and reads only what your agents need. Nothing is copied out to another platform: the records land in your own application. Every tool on this page has been connected to a real account.
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One click
Zoho CRM
CRM
Your accounts, contacts, deals and activities. Every other source is linked back to the customer as your CRM names them.
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One click
Apollo
Sales prospecting
Your team’s own accounts and contacts, with stage, owner and last activity, so a customer’s story starts from the first contact.
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API key
Freshdesk
Customer support
Tickets, companies and contacts: what is open, what has had no first reply, how long it took to resolve, and who keeps hitting the same problem.
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API key
Razorpay
Billing and subscriptions
Customers, subscriptions, invoices and payments: when each renews, what is overdue, and which payments failed.
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One click
Slack
Team chat
Messages in the channels you invite it to: which customers your team is discussing, escalations and promised follow-ups.
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API key
Exotel
Calls
Your calls, the last month included, with who rang and for how long. Recordings are turned into text.
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Built in
Sarvam
Recorded conversations
Record a customer meeting on a phone or laptop. Sarvam turns it into text from Indian English, Hindi, Tamil and more. The audio is never kept.
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Events API
Your own product
Product usage
Your product sends what each customer does, in the same shape as Segment’s events, so Svarg sees who is getting value and who has stopped.
How connecting works
- 01
Pick the tool
In your application, open Data and choose the tool your team uses.
- 02
Approve, or paste a key
One click opens the tool’s own approval screen. Where a tool only offers a key, you paste it once. Either way access is read-only, and keys are encrypted inside your application.
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It keeps itself up to date
Records are read straight away and again every hour, each linked to the customer it is about, so the agents always look at today.
Using a tool that isn’t here?
Tell us what your team runs. A spreadsheet or a database works from day one, and new tools are added as customers need them.
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